Frequently Asked Questions
Everything you need to know about your Servis shopping experience.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment's progress in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
Servis accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your own measurements to ensure a perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated automatically at checkout.
Are your materials sustainably sourced?
At Servis, we are committed to ethical fashion. Over 70% of our current collection is made from organic, recycled, or responsibly sourced materials as part of our sustainability pledge.